Return Policy
Phocus is committed to achieving 100% satisfaction with every customer for every purchase. If your order was incorrect, incomplete, lost or damaged in transit, or even if you were simply not happy with your Phocus, send us a note at questions@drinkphocus.com and we will promptly refund your purchase or send you a replacement, no return or exchange necessary.
Privacy Policy
Clear Cut Phocus, LLC respects your privacy and the purpose for which our site visitors provide us information. We will never share, sell, or rent any of your information to third parties.
If you request or submit information to Clear Cut Phocus, LLC by sending an e-mail via the Contact function or filling out a "request for information" form, we may save your e-mail address as well as any other information you may provide. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about Clear Cut Phocus, LLC. Your e-mail and other information you provide will never be shared, sold, or rented to third parties.
Purchase Transactions
Clear Cut Phocus, LLC utilizes third parties for all credit card, PayPal and shipping transactions. Our goal is to maintain a secured system for customers to make purchases of Phocus Sparkling Waters through our Online Store or by phone. All transactions and records are processed and maintained on a third party’s secure system for credit card and PayPal processing. Clear Cut Phocus, LLC is not responsible for any breach of security within the third party’s system. If you suspect that your personal information has been stolen or compromised while conducting a transaction with Clear Cut Phocus, LLC, please notify us as soon as possible using the following contact information:
Clear Cut Phocus, LLC
PO Box 43474
Louisville, Kentucky, USA 40253
Phone: 866-746-2891
E-mail: questions@drinkphocus.com
Information Collected by Others
This notice addresses only the policy of the Clear Cut Phocus, LLC website and not the sites that users access via links from our site. Clear Cut Phocus, LLC is not responsible for the information collection policies of other sites, nor for the practices employed by websites linked to or from our website, nor for the information or content contained therein. Often, links to other websites are provided solely as pointers to information on topics that may be useful to our visitors. Users are advised to review the privacy policy of other websites.
Cookies
Clear Cut Phocus, LLC website does not use cookies.
Updating, Correcting, and Deleting Personal Information
If you would like to have your personal information removed from the Clear Cut Phocus, LLC database, please send an e-mail via the “Contact Us” function, with "Remove personal information" in the subject line. To update, change, or correct your personal information, please send an e-mail via the “Contact Us” function with the appropriate changes.
Legally Compelled Disclosure of Information
Clear Cut Phocus, LLC may disclose information when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Periodic Policy Changes
Please note that Clear Cut Phocus, LLC reviews its privacy practices from time-to-time, and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.
This policy statement is made in the name of Clear Cut Phocus, LLC. This statement does not create an agreement between Clear Cut Phocus, LLC and users, and as such, does not create any legal rights for either party.
For inquiries contact:
Clear Cut Phocus, LLC
PO Box 43474
Louisville, Kentucky, USA 40253
Phone: 866-746-2891
E-mail: questions@drinkphocus.com